Frequently Asked Questions
Everything you need to know about your Santoro Milan experience.
Where are Santoro Milan products manufactured?
All Santoro Milan garments are proudly designed and handcrafted in Italy using premium, ethically sourced fabrics to ensure authentic Milanese quality.
What is your worldwide shipping policy?
We offer complimentary express shipping on all international orders over $250. Standard delivery typically takes 3-5 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. As our cuts follow European sizing standards, we generally recommend sizing up if you are between two sizes.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with all Santoro Milan tags and security seals intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna.
How should I care for my luxury garments?
To preserve the longevity of your pieces, we recommend following the specific care label instructions. Most of our silk and wool items are professional dry clean only.